Steve cross is celebrating 39 years in the business. Please call us today on 01865 841911 to discuss any of your heat pump or air conditioning needs.

At Steve Cross Heat Pumps, we undertake all ground-source and air-source heat pump maintenance, servicing and repairs. Please contact us on 01865 841911 for more information

Heat Pumps in Oxfordshire, Buckinghamshire, Berkshire | Ground- and Air-Source Devices

Welcome to Steve Cross Heat Pumps the Oxfordshire based specialist in ground-source and air-source heat pumps. Our professional team has years of experience and are here to help guide you through your journey into ground and air heat source pumps. Conveniently located in Kidlington we install in the home counties of Oxfordshire, Buckinghamshire and Berkshire as well as the surrounding areas. At Steve Cross Heat pumps, we don’t just supply and fit renewable systems for your heating and hot water needs but we also conduct yearly servicing and inspections to maintain optimum efficiency. If you require a repair on an existing system or perhaps you need a new system, we are here to help. Some of our local service areas include Abingdon, Banbury, Witney, Oxford and the Cotswolds.

We are proud to have a trusted reputation, which is why excellent customer service will always remain at the forefront of our principles. For all services related to ground- and air-source heat pumps look no further than Steve Cross Heat Pumps.

BPEC is an industry recognised qualification for heating and the wider energy sector. Our installers are BPEC-accredited for mechanical ventilation heat recovery units. Renewable technologies are constantly improving to utilise sustainable sources of energy as such new products and skills are required which is why at Steve Cross heat pumps, we invest in our installers education as we seek the latest knowledge to better serve our customers. This is why our company is fast becoming the number one choice in Oxfordshire, Buckinghamshire and Berkshire for the installation of air-source heat pumps and ground-source heat pumps, not to mention heat pump repairs and heat pump servicing.

Our other Accreditations include:

  • Accredited Installers for Mitsubishi Electrical
  • Accredited Installer for Worcester Bosch
  • IPHE-registered Company
  • Accredited with Daikan
  • Trustmark Scheme Approved
  • Members of the OFT ‘Buy with Confidence’ Scheme

Are you looking for an environmentally friendly, energy saving solutions for your heating, and hot water needs? Or do you want an efficient system that will save you money on utility bills over the long term? Air-source and ground-source heat pump systems will reduce your household’s overall heating and hot water costs. And because our system doesn’t require fuel to generate heat, they are greener alternative to gas boilers too.

If you are interested in reducing cost on your home or business utility bills whilst reducing your carbon footprint then Steve Cross Heat pumps can help you achieve your goal.

To schedule an initial consultation with a member of our team, call 01865 841911. We can tailor our approach to suit your specific needs.

Ground-Source Heat Pumps

Steve Cross Heat Pumps covers Oxfordshire, the Cotswolds, Buckinghamshire, Berkshire. Having a high-quality reliable product range is one of the many reasons why our customers in Abingdon, Banbury, Witney and Oxford choose us. We supply and install award winning products from Kensa and IVT range. These pumps take heat from the ground before elevating the temperature and transferring the energy to heat properties, or to supply hot water.

Ground-source heat pumps have an operational cycle which works in a similar fashion to domestic refrigerator, the only difference being that the cycle reverses. Once installed your ground-source heat pump can deliver spatial cooling on demand too.

Mitsubishi Ecodan ground-source heat pumps are renowned for their efficiency. Every KW/h of energy used to power the pump converts to around 4KW/h of energy for use in your property, be it in Oxfordshire, the Cotswolds, Buckinghamshire, Berkshire.

From Oxford to Witney, and from Abingdon to Banbury, our ground-source heat pumps also perform heat pump servicing and heat pump repairs on any installation completed by our company.

Air-Source Heat Pumps

Whereas ground-source heat pumps draw their energy from the ground, air-source heat pumps source theirs from the surrounding air. Designed to work perfectly with radiators and underfloor heating installations, air-source heat pumps are compatible with most electric and oil-fired boilers. Installation requires no ground disruption whatsoever.

You can expect approximately 3KW/h of energy for every KW/h drawn from the air during the winter. This rises to approximately 5KW/h of energy for every KW/h in the summer. Steve Cross Heat Pumps also assists with air-source heat pump servicing and heat pump repairs, whether you’re in Oxford, Abingdon, Banbury or Witney, or any other location in Oxfordshire, the Cotswolds, Buckinghamshire, Berkshire.

Our team will help step by step from design, supply and commissioning requirements to any future maintenance needs. If eligible your installation may qualify for an incentive scheme that will contribute to the installation cost, currently with the RHI scheme. Please click here for more information.

  • Our team takes pride in its workmanship and works conscientiously
  • Projects completed within building code parameters
  • Work personally supervised by the business owner
  • Knowledgeable and responsive office management team
  • Complete turnkey capabilities from a single contractor
  • Premium heat pumps from the Mitsubishi Ecodan range of products
  • All our air- and ground-source heat pump installers are CRB-checked

Heat pumps for the home deliver several benefits. Not only do they have outstanding energy efficiency, but they can also help in reducing running costs and furthermore the heat pump systems require minimal maintenance. Annual servicing is required to maintain warranty and eligibility or the current heat incentive scheme.

Further benefits include safer operation than combustion-based heating systems, lower carbon emissions and devices with a long lifespan. It’s easy to see why an increasing number of property owners are making the switch to heat pumps.


Steve Cross Heat Pumps is proud to be a Trustmark scheme member. The scheme, endorsed by the government, covers the work that tradespeople undertake for consumers. When a consumer chooses a registered Trustmark service provider, they know the company has undergone strict vetting and meets high standards for customer service, ethical trading practices, technical competence and environmental awareness.

We work in compliance with the Trustmark Code of Conduct, the Trustmark Customer Charter and the Trustmark Framework Operating Requirements.


Heat Pump Servicing, Maintenance and Repairs

Steve Cross Plumbing & Heating Ltd covers all your air-source and ground-source heat pump servicing, maintenance and repair needs.

We recommend periodic servicing and maintenance checks to maximise your heat pumps efficiency. Post installation we will schedule an annual routine inspection which we deem as good practice to see the best possible return on your investment. When it comes to the ultimate heating peace of mind you can trust the team at Steve Cross heating pumps to deliver.

With our meticulous attention to detail, we ensure a professional service that will see your device perform at optimal efficiency.

We can also identify small issues before they develop into bigger problems. Fast, effective repairs help to keep lifecycle costs down while minimising the chances of a breakdown.

Underfloor Heating & Replacement Radiators

With underfloor heating working hand in hand, with design temperatures of air source and ground source heat pumps. It is not surprising that many people pair their new heat pump with underfloor heating and replacement radiators. As such Steve Cross Plumbing & Heating can supply and fit a range of underfloor and radiator solutions to your home.

Gas Safe

Gas and Oil Boiler Repairs and Central Heating

In addition to our expertise in air- and ground-source heat pump services, our company also covers all installation, servicing, maintenance and repair needs for gas and oil boilers and central heating systems.

We are Worcester Bosch-accredited installers, but we also fit boilers from various market-leading manufacturers to suit your household’s needs.

For your peace of mind, we hold Gas Safe registration (8189).

To discuss heat pumps, installation, heat pump servicing or heat pump repairs, call 01865 841911. We cover Oxfordshire, the Cotswolds, Buckinghamshire, Berkshire.